DK WIGS
Policies & Customer Care
At DK Wigs, we are committed to providing high-quality hair and a seamless shopping experience. Please review our policies carefully before placing your order.
NO REFUND, RETURN & EXCHANGE POLICY
All purchases are final sale. DK Wigs does not accept refunds, returns, or exchanges once an order has been placed.
Please carefully review your selected texture, length, color, and quantity before completing your purchase.
CUSTOM & SPECIALTY COLORS
Custom and specialty colors are limited and can sell out quickly. We strongly recommend ordering in advance, especially if you have a specific date or appointment deadline.
PROCESSING TIME
Orders that are currently in stock will be processed according to the processing timeframe listed on the website.
If an item is out of stock at the time of purchase, it may take a minimum of 3–7 business days to be processed and shipped to you.
IMPORTANT NOTICE
DK Wigs is not responsible for delays caused by shipping carriers, weather, customs, holidays, or other circumstances outside of our control.
ORDER ACCURACY
Customers are responsible for ensuring that all order information is correct before submitting payment.
Please double-check your:
* Hair texture
* Length
* Color
* Quantity
* Shipping address
* Contact information
Once an order has been submitted, changes may not be possible.
Thank you for choosing DK Wigs. We appreciate your business!
